Commercial Roofing: Frequently Asked Questions

When it comes to protecting a commercial building, the roof is one of the most important investments you’ll make. This FAQ section is designed to give clear answers to the questions business owners and property managers in Greenville ask most often.

Materials & Types of Commercial Roofs

Q: There are so many options. How do I choose a roofing material?

A: The best choice depends on your building’s design, roof slope, deck type, and budget. Most commercial properties use systems designed for flat or low-slope roofs. A roofing professional can help match your building’s needs with the right materials for performance, durability, and long-term value.

Q: What are the most common materials for commercial roofs?

A: Most commercial buildings in Greenville have flat or low-slope roofs, and a few systems are used most often:

  • Single-Ply Membranes: Flexible sheets like TPO, PVC, EPDM, or KEE. Popular for durability, cost-effectiveness, and energy efficiency.

  • Asphalt-Based Roofs: Built-up roofing (BUR) and modified bitumen use layers of asphalt and reinforcement for long-lasting protection.

  • Metal Roofing: Steel, aluminum, or other metals, known for longevity and clean appearance.

  • Other materials — shingles, coatings, slate, copper, or tile — are used less frequently due to cost, maintenance, or suitability for flat or low-slope roofs.

Q: Which roofing systems are most energy-efficient or sustainable?

A: TPO and PVC membranes reflect sunlight to reduce cooling costs, metal roofs can be recycled, and green roofs add insulation while managing stormwater. A roofing professional can help balance sustainability goals with material selection.

Q: How long can I expect a commercial roof to last?

A: Lifespan varies by material and maintenance. Single-ply membranes: 20–30 years; asphalt-based systems: 15–25 years; metal roofs: 40+ years. Regular inspections and upkeep extend the life of any roof.

Commercial Roofing Services

Q: What type of roofs do you work on?

A: We service and install low-slope, flat, single-ply (TPO, PVC, EPDM, KEE), asphalt-based (modified bitumen, BUR), shingles, slate, tile, and metal roofing systems.

Q: When can you start work?

A: Timelines depend on project size and scheduling. Small repairs and inspections can often be scheduled quickly, while larger installations require planning and materials coordination.

Q: What areas do you cover?

A: We proudly serve Greenville, SC, the broader Upstate South Carolina region, and North Carolina.

Q: Do you warranty your repairs?

A: Yes. All work is completed to manufacturer and NRCA standards and is backed by warranty where applicable.

Q: I’ve had other roofers look at my roof. Why are your recommendations different?

A: Recommendations vary based on experience, inspection thoroughness, and long-term planning. Piper Roofing draws on over a century of experience, technical knowledge, and self-performed work to provide guidance focused on lasting results.

Questions to Ask Your Prospective Roofer

Q: Does your company perform the work, or do you subcontract?

A: Some companies rely on subcontractors, which can affect quality and accountability. A self-performing company handles its own installations, ensuring skilled crews are on-site for every step. Piper Roofing is self-performing, which provides consistency and craftsmanship you can trust.

Q: How long has your company been in business?

A: Longevity reflects experience and reliability. Piper Roofing has served Greenville since 1902, bringing over a century of expertise to every project.

Q: Are your crews licensed, trained, and insured?

A: Licensed, trained, and insured crews ensure safe, professional work. Piper Roofing maintains full credentials and training for all employees.

Q: Can you provide references from similar projects?

A: Ask to see examples of recent commercial roofs similar to yours. Piper Roofing is happy to share client experiences and project details.

Q: What kind of warranty or guarantee do you offer?

A: Warranties protect your investment and cover both materials and workmanship. Piper Roofing provides coverage designed for long-term performance.

Q: How do you handle unexpected challenges during installation?

A: Projects can uncover hidden issues. Ask how the company manages surprises. Piper Roofing handles challenges proactively, keeps you informed, and maintains quality standards.

Q: Do you test for asbestos or handle hazardous materials safely?

A: Safety is critical. Older roofs may contain asbestos or other hazards. Piper Roofing tests and manages these situations according to strict safety protocols.

Q: Why might one estimate differ from another?

A: Estimates vary based on materials, roof condition, and project scope. Lower bids don’t always reflect long-term value. Piper Roofing provides detailed, transparent estimates that account for quality materials and skilled installation.

Commercial Roof Inspections

Q: What is a commercial roof inspection?

A: A professional evaluation of your roof to assess condition, identify potential issues, and recommend maintenance or repairs before problems escalate.

Q: What does a commercial roof inspection include?

A: Inspections cover leaks, ponding water, membrane damage, flashing issues, and structural concerns. Piper Roofing also provides recommendations for repairs or preventive maintenance.

Q: Who performs the inspection?

A: Inspections should be conducted by licensed, trained professionals. Piper Roofing’s own skilled crews ensure consistency, accountability, and quality.

Q: How long does a commercial roof inspection take?

A: Typically 1–2 hours, depending on roof size and complexity. Larger facilities may require additional time.

Q: Will I receive a written report?

A: Yes. A detailed report includes photos, notes, and recommendations to help you understand your roof’s condition.

Q: Can problems be identified without damaging the roof?

A: Yes. Inspections are non-invasive and preserve the roof while identifying issues.

Q: How do you prioritize repairs or maintenance?

A: Issues are prioritized by severity and risk, helping prevent unexpected costs or downtime.

Q: How often should I schedule a roof inspection?

A: At least once a year, plus after severe weather events, to ensure your roof remains in peak condition.

Q: Do you offer ongoing maintenance programs?

A: Yes. Regular programs extend roof life, reduce repair costs, and maintain energy efficiency. Piper Roofing provides scheduled inspections, routine upkeep, and guidance for proactive care.

Q: How does a commercial roof inspection affect insurance?

A: Documentation from inspections supports insurance compliance, claims, and risk management, protecting your building and investment.

Cost


Q: How much does a commercial roof cost?

A: Costs depend on material, roof size, complexity, and maintenance needs. Piper Roofing focuses on long-term value and quality, so we may not be the lowest bid — but we deliver durable, reliable results. The best way to get an accurate estimate is to speak with our team for a tailored solution.